Legal
HobbyBox & HobbyPay Terms of Service
Last updated June 5, 2026Effective June 5, 2026
1. Introduction
These Terms of Service ("Terms") constitute a binding contract between you ("you" or "User") and Hobby Box, Inc. ("Hobby Box," "we," "us," or "our") governing your access to and use of:
- The HobbyBox application and website at HobbyBox.app (the "HobbyBox Service")
- The HobbyPay service for card show vendors at HobbyPay.com and within HobbyBox (the "HobbyPay Service")
- Any related features, content, websites, or applications (collectively, with the above, the "Services")
By accessing or using the Services, you agree to these Terms and to our Privacy Policy (incorporated by reference). If you do not agree, do not use the Services.
If you are using the Services on behalf of an entity, you represent that you have authority to bind that entity, and "you" includes both you individually and the entity.
2. What is HobbyBox? What is HobbyPay?
HobbyBox is an online marketplace and community for collectors of trading cards, sports memorabilia, and related items, where users can discover card shows, list and sell items, trade with other users, and communicate.
HobbyPay is an optional paid service for card show vendors that adds: deal logging, mixed-payment tracking, sales reporting, vendor analytics, optional credit card acceptance via our payment processor, and chargeback protection tools.
The HobbyPay Service is a separate, paid offering. You may use the HobbyBox Service without subscribing to HobbyPay.
3. Account Registration and Eligibility
3.1 Age Requirement
You must be at least 18 years of age and have full capacity to enter binding contracts to use the Services. By registering, you represent that you meet this requirement.
3.2 Account Information
You must provide accurate, complete, and current registration information and keep it updated. You are responsible for all activity under your account and for safeguarding your credentials.
3.3 Registration on Behalf of an Entity
If you are an employee, contractor, or agent of a business or organization registering an account, you represent that you are authorized to bind that organization to these Terms.
3.4 HobbyPay-Specific Eligibility
To enroll in the HobbyPay Service, you must additionally:
- Be a U.S. resident with a valid Social Security Number or Employer Identification Number (required for tax reporting)
- Meet our payment processor (Stripe, Inc.) eligibility requirements, including identity verification
- Agree to the terms and policies of Stripe Connect as flowed through these Terms (Section 8)
- Operate as a legitimate card show vendor, dealer, or related hobby business (the HobbyPay Service is not designed for general retail or unrelated businesses)
We may refuse, suspend, or terminate HobbyPay enrollment at our discretion if eligibility cannot be verified.
4. HobbyBox Marketplace Terms
4.1 Hobby Box's Role
Hobby Box's role with respect to the HobbyBox marketplace is limited to providing the platform. Hobby Box is not a party to transactions between users, does not take title to or possession of any item ("Item"), and is not responsible for user-to-user disputes. We may, at our sole discretion and without obligation, provide informal assistance to help resolve such disputes.
4.2 Acknowledgement of Risk
You acknowledge that buying, selling, or trading items on the marketplace involves inherent risks, including the risk of financial loss and fraud. Hobby Box does not perform background checks or identity verification on marketplace users. You bear all risks of marketplace transactions.
4.3 Possession, Delivery, and Title
Hobby Box does not take title to or possession of any Item. Users are solely responsible for shipping, insurance, customs, taxes, and risk of loss for marketplace transactions.
4.4 Item Verification
Sellers warrant that they have the legal right to sell their Items free of liens or claims, and that all condition and authenticity descriptions are complete, accurate, and truthful. Hobby Box does not verify Item authenticity, condition, or value, and any third-party data shown (e.g., from grading companies) is provided "as-is" without verification.
4.5 Cost Comparison Information
Any pricing, comparable-sales, or valuation information shown on the marketplace is for informational purposes only and is not financial, tax, legal, or investment advice. You alone determine its relevance to your decisions.
4.6 Community Guidelines
You may not list, post, or transact in: illegal goods, hazardous materials, counterfeits, intellectual-property-infringing items, content promoting hate or violence, or any other items prohibited by our Community Guidelines (linked from the Services and updated from time to time). Hobby Box may remove any listing, suspend or terminate any account, or refuse service to any User at our sole discretion and without prior notice.
4.7 Sales by Hobby Box
Hobby Box may itself list and sell Items on the marketplace. Such transactions are governed by separate resale terms provided at the time of transaction.
5. Prohibited Conduct
You may not, and will not allow others to:
- Infringe any intellectual property right of Hobby Box, other Users, or third parties
- Violate any applicable law or regulation
- Post or transmit any content that is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable
- Make inaccurate, incomplete, or misleading representations about Items, transactions, identity, or affiliation
- Compromise the security of any account or the Services
- Attempt to obtain another User's password or credentials
- Violate the security of any computer network, or attempt to bypass our access controls
- Send unsolicited communications, run automated processes that interfere with the Services, or impersonate other Users
- Scrape, crawl, or otherwise extract data from the Services without our express permission
- Decompile, reverse engineer, disassemble, or otherwise attempt to derive source code from the Services
- Use the HobbyPay Service to capture biometric or photographic information from any individual without that individual's affirmative, informed consent as required by Section 7 and applicable law
- Use the HobbyPay Service to facilitate transactions for illegal goods, prohibited items, or activities in violation of our Community Guidelines
- Use the HobbyPay Service to process transactions on behalf of any third party or in any manner that violates applicable card network rules (Visa, MasterCard, American Express, Discover) or Stripe's Connect Account Agreement
6. Fees and Payments — General
6.1 HobbyBox Service
The HobbyBox Service (excluding HobbyPay) is currently provided free of charge. We reserve the right to introduce fees for HobbyBox features in the future on prior notice. Your continued use after a fee becomes effective constitutes acceptance.
6.2 HobbyPay Subscription Fees
The HobbyPay Service is offered as a paid subscription:
- Monthly Plan: $30.00 USD per month, billed monthly in advance
- Annual Plan: $300.00 USD per year, billed annually in advance (representing approximately 17% savings over the monthly plan)
All fees are exclusive of applicable taxes, which may be added at checkout where required.
6.3 Free Trial
New HobbyPay subscribers may receive a 30-day free trial. During the trial, you have full access to the HobbyPay Service. You will not be charged a subscription fee during the trial period.
Important: You will not be required to provide a payment method to start the trial. At the end of the 30-day trial:
- You may upgrade by entering a payment method, after which your subscription begins and will be billed according to your selected plan; or
- You may decline to upgrade, in which case your account converts to read-only access to your existing HobbyPay data (Section 6.7).
6.4 Automatic Renewal
THIS IS AN AUTO-RENEWING SUBSCRIPTION. Please read carefully.
By providing payment information and starting a paid HobbyPay subscription, you authorize Hobby Box (or its payment processor) to charge the subscription fee to your designated payment method on a recurring basis at the start of each billing period (monthly or annual, as selected) until you cancel. Your subscription will automatically renew and your payment method will be charged the then-current subscription price unless you cancel before the end of the current billing period.
Subscription prices may change with at least 30 days' advance notice to you by email and in-app notice. If you do not agree to the new price, you may cancel before the change takes effect; continued use after the price change constitutes acceptance.
6.5 Cancellation
You may cancel your HobbyPay subscription at any time through the Services, by visiting your account's Subscription Settings page, with no more than two clicks. Cancellation takes effect at the end of the then-current billing period; no further charges will be made after cancellation.
You may also cancel by emailing info@hobbybox.app with your account details.
6.6 Refunds
- Monthly subscriptions: No refunds for partial months. You retain access through the end of the paid period.
- Annual subscriptions: Within 30 days of initial payment, you may request a full refund by emailing info@hobbybox.app. After 30 days, annual subscriptions are non-refundable, but you retain access through the end of the prepaid year.
- Free trial: No fee is charged during the trial; cancellation during the trial is free and immediate.
- Credit card processing fees: Fees paid for credit card transactions through HobbyPay (including the 3.99% flat processing fee) are non-refundable once a transaction has settled, except as required to honor a successful chargeback dispute.
6.7 Read-Only Access After Subscription Lapse
If your subscription lapses (whether through trial expiration without upgrade, cancellation, or failed payment), your account converts to read-only access:
- You will retain the ability to view your historical deal records, reports, and transaction data
- You will retain the ability to export your data in CSV or PDF format
- You will not be able to log new deals, accept credit card payments, or generate new reports
- This read-only access is provided for at least 12 months following lapse, after which Hobby Box may delete the account and associated data with 30 days' prior email notice
7. HobbyPay Vendor Services
7.1 Description
The HobbyPay Service provides vendors with tools to: log buys, sells, trades, and mixed-payment deals; track inventory cost basis and profit; generate end-of-show and aggregate sales reports; export accounting data; accept buyer payments via cash, third-party apps (Venmo, Zelle, Cash App, PayPal), or credit cards processed through Stripe; and capture chargeback-protection photos with buyer consent.
7.2 Vendor as Independent Operator
You acknowledge and agree that:
- You operate as an independent business in your transactions with buyers
- Hobby Box is not your employer, partner, joint venturer, or franchisor
- Hobby Box does not direct, supervise, or control your sales activities, customer interactions, pricing, inventory, or compliance with applicable law
- You are solely responsible for your interactions with buyers, including (without limitation) consumer protection law compliance, sales tax collection and remittance, returns and refunds, and resolution of disputes other than card chargebacks handled by Stripe
7.3 Sales Tax
You are solely responsible for determining, collecting, reporting, and remitting any sales, use, excise, or other transactional taxes applicable to your sales, in any jurisdiction. Hobby Box does not act as a marketplace facilitator under state sales tax laws and does not collect or remit sales tax on your behalf.
7.4 Buyer Photo and Consent Obligations
If you use HobbyPay's credit card acceptance, you may capture a photograph of the buyer at the point of sale for chargeback protection. By doing so, you agree that:
- You will use the in-app consent flow as designed and will not bypass, alter, modify, or pressure the buyer through that flow
- You will display the consent screen to the buyer, allow the buyer to read it, and require the buyer (not you) to tap I CONSENT or DECLINE
- You will not capture photographs of any individual who appears to be under 18 years of age, regardless of consent
- You will accept the buyer's choice to DECLINE without retaliation, refusal of business (provided alternate payment is offered), or coercion
- You will direct any buyer questions about the photo to privacy@hobbybox.app
- You acknowledge that HobbyPay's photo flow is the only authorized method to capture buyer-photo data through the Services, and you will not use external cameras, screenshots, or workarounds to circumvent the consent flow
7.5 Vendor Indemnification of Hobby Box
In addition to the general indemnification in Section 16, you specifically agree to indemnify, defend, and hold harmless Hobby Box and its affiliates, officers, directors, employees, and agents from and against any claim, demand, suit, proceeding, or liability (including reasonable attorneys' fees) arising from:
- Your failure to obtain valid buyer consent before any photo capture
- Your capture of any photograph of an individual under 18 years of age
- Your collection, use, sharing, or retention of buyer information (including photos and email addresses) outside the scope authorized by these Terms and our Privacy Policy
- Any claim brought under the Illinois Biometric Information Privacy Act (BIPA), Texas Capture or Use of Biometric Identifier Act (CUBI), Washington H.B. 1493, or analogous state, federal, or international biometric, privacy, or consumer protection laws, arising from your acts or omissions
- Your failure to collect, report, or remit applicable sales tax
- Any dispute between you and a buyer arising from the underlying sale (as distinct from the payment processing handled by Stripe)
- Any violation by you of card network rules, Stripe Connect Account Agreement, or other third-party terms incorporated by reference
7.6 Right to Inspect and Audit
We may, on reasonable notice, audit a vendor's HobbyPay activity for compliance with these Terms, applicable card network rules, and applicable law. You agree to cooperate reasonably with such audits.
7.7 Suspension of HobbyPay Access
We may suspend or terminate your HobbyPay access (with or without notice) for: violation of these Terms; suspected fraud or abuse; non-payment; instruction from Stripe or a card network; legal process; or material risk to Hobby Box, our other Users, or third parties. We will provide notice and reasoning where practicable. Termination of HobbyPay access does not by itself terminate your HobbyBox Service account.
8. Payment Processing by Stripe
8.1 Stripe as Processor
Credit card processing through HobbyPay is performed by Stripe, Inc. ("Stripe") under the Stripe Connect Account Agreement (https://stripe.com/connect-account/legal) and Stripe Services Agreement (https://stripe.com/legal/ssa), each of which you must accept as a condition of HobbyPay credit card enrollment. Those Stripe agreements are flowed through these Terms by reference and govern your relationship with Stripe.
8.2 Processing Fee
For credit card transactions accepted through HobbyPay, a flat processing fee of 3.99% of the transaction amount is charged. This is the only Hobby Box charge on the transaction; the 3.99% is inclusive of Stripe's underlying processing cost and is not in addition to it. The 3.99% rate is the same for Visa, MasterCard, American Express, Discover, and international cards — there is no per-transaction surcharge, no flat per-transaction fee, and no separate processor fee billed to you on top. The fee is deducted from the transaction proceeds before payout (or, at the vendor's election per deal, added to the buyer's charge — see the in-app fee disclosure for details).
There is no Hobby Box minimum credit card transaction amount. The only floor is Stripe's per-transaction technical minimum of $0.50, below which no card payment can be processed.
The processing fee is subject to change with at least 30 days' notice. We reserve the right to adjust the fee structure based on Stripe's pricing changes, card network rule changes, or business considerations.
8.3 Payouts
Payouts of credit card proceeds are made by Stripe to the bank account you designate during HobbyPay enrollment, in accordance with Stripe's standard payout schedule. Payout timing depends on your Stripe account status, fraud review, and bank processing times.
8.4 Chargebacks
When a buyer disputes a credit card charge through their issuing bank ("chargeback"), Stripe will notify you via Hobby Box, and you will have the opportunity to respond with evidence (which may include the buyer-photo and product photos captured through HobbyPay). Hobby Box will provide tools and reasonable assistance, but the chargeback determination is made by the issuing bank or card network, not Hobby Box.
If a chargeback is decided against you, the disputed amount plus any chargeback fee (as set by Stripe and the card network) will be debited from your subsequent payouts or directly from your linked bank account.
8.5 Reserves and Holds
Stripe may, at its discretion, place holds or reserves on your funds in accordance with the Stripe Connect Account Agreement, including in cases of suspected fraud, high chargeback risk, or violation of card network rules. Hobby Box does not control these holds.
8.6 1099 Tax Reporting
To the extent required by IRS rules, Stripe (or Hobby Box, where applicable) will issue Forms 1099-K or other tax forms reporting your annual processing volume. You are responsible for accurately reporting income on your tax returns.
9. Intellectual Property
9.1 Hobby Box's Rights
Hobby Box and its licensors exclusively own all right, title, and interest in and to the Services (including software, design, logos, content, and the HobbyBox and HobbyPay marks). Except as expressly granted, no rights are conveyed to you.
9.2 User Submissions
"User Submissions" means any content (including photos, text, listings, comments, messages, deal data, and reviews) you submit, post, or make available through the Services.
You represent and warrant that you own or have all necessary rights to your User Submissions and that they do not infringe any third party's rights or violate any law.
9.3 License to Hobby Box for User Submissions
For operation, improvement, and provision of the Services, you grant Hobby Box a worldwide, perpetual, irrevocable, sublicensable, transferable, royalty-free license to host, store, reproduce, modify, adapt, translate, prepare derivative works from, distribute, publicly perform, and publicly display your User Submissions, as necessary to operate and promote the Services.
For User Submissions you make publicly available (e.g., public listings, public reviews), you additionally grant Hobby Box rights to display and distribute them to all Users. For User Submissions made privately or to specified recipients, the license is limited to providing the Services to you and to those recipients.
9.4 Special Rules for Buyer Photos and Buyer Information
Notwithstanding Section 9.3:
- Buyer photos captured under Section 7.4 are used solely as described in our Privacy Policy and Section 7.4 — for chargeback defense — and Hobby Box does NOT claim a marketing, promotional, or derivative-works license over buyer photos.
- Buyer email addresses collected for receipts may be used solely to deliver the requested receipt, comply with legal obligations, and (with separate consent) for HobbyPay marketing. Vendors do not own buyer email addresses for their own marketing use.
Vendor transaction data is governed separately by Section 10 (Data Rights).
9.5 Pictures of Items
By uploading photos of Items to listings or deals, you grant Hobby Box a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, display, and distribute those photos for purposes related to operating, improving, and promoting the Services. This license persists after Item removal or account termination.
9.6 Feedback
If you provide feedback or suggestions about the Services, Hobby Box may freely use them without restriction or compensation.
9.7 Copyright Dispute Policy (DMCA)
If you believe content on the Services infringes your copyright, please notify us per the DMCA. We may remove allegedly infringing content and terminate accounts of repeat infringers. More information: https://www.copyright.gov.
10. Data Rights
10.1 Your Individual Data Is Yours
Your individual transaction records — what you bought, what you sold, what you paid, what you charged, and who you transacted with — remain your private data. We do not share, sell, or publish your individual deals, financial details, or customer information without your explicit consent (other than as required to operate the HobbyPay Service itself, such as processing payments through Stripe or generating receipts).
10.2 Aggregated and Anonymized Data License
You grant Hobby Box a non-exclusive, perpetual, royalty-free, worldwide license to use information derived from your transactions on an aggregated and anonymized basis. This license permits Hobby Box to:
- Create and publish market analytics, pricing reports, and trend research products
- Improve Hobby Box products and services
- License, sell, or otherwise commercialize aggregated and anonymized data products to third parties — including marketplaces, pricing services, auction houses, insurers, grading services, asset managers, and other businesses operating in the trading card and collectibles industry
- Develop and offer pricing intelligence APIs, valuation services, and similar data-driven products
- Publish market intelligence reports, white papers, and other research
10.3 What "Aggregated and Anonymized" Means
Data is considered aggregated and anonymized only when it has been combined with data from a minimum of five (5) other users in a manner that cannot be traced back to you, your business, your customers, or any specific transaction.
We do not share, sell, or license:
- Any individual transaction
- Your vendor identity or business name in connection with specific deals
- Any buyer's identity, contact information, or transaction details
- Any data point representing fewer than five (5) comparable underlying transactions
- Your cost of goods sold (COGS) data, which remains entirely private even in aggregate
10.4 Duration
This license continues after termination of your Hobby Box account, but applies only to data generated during your active Hobby Box subscription period. Data generated after account closure is not subject to this license.
10.5 Opt-Out
You may opt out of aggregated data use at any time by emailing info@hobbybox.app with the subject line "Data Opt-Out." Opting out will not affect your access to Hobby Box or HobbyPay services.
Opt-out is forward-looking only — it does not remove your previously contributed data from aggregate datasets that have already been published or licensed, because aggregated and anonymized data by definition cannot be traced back to or removed for individual users.
10.6 Compliance With Applicable Law
Where applicable law (such as the California Consumer Privacy Act, the EU General Data Protection Regulation, or similar regulations) provides additional data rights to specific users, those rights apply in addition to this Section and prevail to the extent of any conflict.
11. Privacy
Our Privacy Policy describes how we collect, use, share, and protect information. By using the Services, you consent to those practices.
12. Modifications to the Services
We may, at any time and at our discretion: add, remove, modify, or suspend features; impose limits on usage; or restrict access. For material adverse changes, we will provide notice where practical (in-app notification or email).
13. Modifications to These Terms
We may modify these Terms at any time. We will provide notice of material changes by posting on the Services, sending email, or other reasonable means at least 30 days before the changes take effect. Your continued use of the Services after the effective date of revisions constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the Services.
No revision to these Terms is binding on Hobby Box unless posted by Hobby Box or signed in writing by an authorized representative.
14. Termination
14.1 Termination by You
You may terminate your account at any time by following the in-app deletion process or emailing info@hobbybox.app. HobbyPay subscribers may cancel the HobbyPay subscription separately under Section 6.5.
14.2 Termination by Hobby Box
We may suspend or terminate your access (with or without notice) for: breach of these Terms; suspected fraud or abuse; non-payment; legal process; or risk to Hobby Box, other Users, or third parties.
14.3 Effect of Termination
Upon termination, your right to access the Services ends. Sections 6 (with respect to outstanding amounts), 7.5 (vendor indemnification), 9 (IP), 10 (Data Rights), 11 (Privacy), 15 (warranty disclaimer and liability), 16 (indemnification), and 17 (disputes) survive termination.
Where permitted by law and our Privacy Policy, we may retain or delete account data following termination.
15. Disclaimers and Limitation of Liability
15.1 Services Provided "AS IS"
THE SERVICES, AND ALL ITEMS AND CONTENT PROVIDED THROUGH THE SERVICES, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. HOBBY BOX AND ITS LICENSORS AND SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
WE DO NOT VERIFY THE AUTHENTICITY, CONDITION, LEGALITY, OR VALUE OF ITEMS, AND DISCLAIM RESPONSIBILITY FOR USER ACTIONS, USER SUBMISSIONS, OR THIRD-PARTY CONTENT.
15.2 No Warranty for Payment Processing
We do not guarantee uninterrupted availability of credit card processing through HobbyPay. Stripe's terms govern processor reliability, and we are not liable for Stripe's outages, errors, or business decisions (including holds, reserves, or account terminations imposed by Stripe).
15.3 Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL HOBBY BOX (OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR:
(A) ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS, LOST DATA, LOST GOODWILL, OR BUSINESS INTERRUPTION); OR
(B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) $100 (USD) OR (II) THE AMOUNTS PAID BY YOU TO HOBBY BOX IN THE THREE-MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
THIS LIMITATION APPLIES WHETHER THE CLAIM IS IN CONTRACT, TORT, STATUTE, OR OTHERWISE, AND EVEN IF HOBBY BOX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PORTIONS MAY NOT APPLY TO YOU.
16. Indemnification
You agree to indemnify, defend, and hold harmless Hobby Box and its affiliates, officers, directors, employees, agents, and partners from and against any claim, demand, suit, proceeding, loss, damage, liability, or expense (including reasonable attorneys' fees) arising from or related to:
- Your use of the Services
- Your User Submissions
- Your violation of these Terms
- Your violation of any law or third-party right
- Your activities as a HobbyPay vendor (per Section 7.5)
This indemnification survives termination of these Terms and your account.
17. Disputes
17.1 Governing Law
These Terms and any disputes related to the Services are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Subject to Section 17.2, jurisdiction and venue lie exclusively in the state and federal courts located in Miami-Dade County, Florida, except that either party may seek injunctive or other equitable relief regarding intellectual property rights in any court of competent jurisdiction.
17.2 Mandatory Arbitration and Class Action Waiver
PLEASE READ CAREFULLY — THIS AFFECTS YOUR LEGAL RIGHTS.
You and Hobby Box agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a "Dispute") shall be resolved exclusively by final and binding bilateral arbitration, except that:
(1) you may bring qualifying claims in small claims court; and
(2) either party may seek injunctive or other equitable relief for intellectual property infringement.
The Federal Arbitration Act governs interpretation and enforcement. Arbitration shall be administered by JAMS under its Streamlined Arbitration Rules, conducted by a single neutral arbitrator in your county of residence (or telephonically/videographically for claims under $5,000).
YOU AND HOBBY BOX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING. If this class waiver is held unenforceable, the entire arbitration provision (Section 17.2) is void.
You waive any right to a jury trial.
17.3 Pre-Arbitration Notice
Before filing for arbitration, the initiating party shall send a Notice of Dispute (describing the claim, supporting documents, and relief sought) to the other. Notices to Hobby Box go to info@hobbybox.app. The parties have 45 days to attempt informal resolution before arbitration may commence.
17.4 Arbitrator's Decision
The arbitrator's award is final and binding, with limited court review under the Federal Arbitration Act. Judgment may be entered in any court of competent jurisdiction.
17.5 Fees
Filing, administrative, and arbitrator fees are paid per JAMS Rules. For claims of $5,000 or less, Hobby Box will pay JAMS fees, unless the arbitrator finds the claim frivolous or brought in bad faith.
17.6 Government Actions
These Terms do not prevent you from bringing matters to the attention of federal, state, or local government agencies, who may seek relief on your behalf.
18. General Provisions
18.1 Assignment
You may not assign these Terms without our prior written consent. We may assign without your consent (e.g., in connection with a merger, sale of assets, or corporate reorganization).
18.2 Notices
Notices to Hobby Box: by email to info@hobbybox.app or mail to 20533 Biscayne Blvd., Ste 4-811, Aventura, FL 33180. Notices to you: to your registered email address. Email is sufficient for all Service-related communications.
18.3 Taxes
You are responsible for all taxes, duties, and governmental assessments related to your use of the Services and your transactions, except for taxes on Hobby Box's income.
18.4 No Waiver
Failure to enforce any provision is not a waiver of future enforcement.
18.5 Severability
If any provision is held unenforceable, it will be limited to the minimum extent necessary, and the remaining provisions remain in full force.
18.6 Entire Agreement
These Terms (with the Privacy Policy and any other documents incorporated by reference) constitute the complete agreement between you and Hobby Box regarding the Services and supersede all prior agreements.
18.7 Force Majeure
Neither party is liable for delays or failures due to events beyond reasonable control (acts of God, war, civil disturbance, government action, network failures, pandemic, etc.).
18.8 Relationship of the Parties
These Terms do not create any agency, partnership, joint venture, employment, or franchise relationship.
19. Contact
Hobby Box, Inc.
20533 Biscayne Blvd., Ste 4-811
Aventura, FL 33180
- General questions and HobbyPay billing: info@hobbybox.app
- Privacy and data requests: privacy@hobbybox.app